Tenant Fees

Before you move in : 

• A holding deposit of £100 is required to secure the property for 15 days. If the Landlord then decides to rent to you we will deduct this amount from the security deposit that you are required to pay on the day you move in. If the Landlord decides not to rent to you then this amount will be fully refunded.
• All Applications will need to be referenced and this may include the following as appropriate : identity checks, immigration and visa confirmation, obtaining references from current or previous employers, references from previous landlords, credit checks and other relevant information to assess affordability.
• Once referencing has commenced if you change your mind and decide not to proceed, or provide false or misleading information, or if you cannot pass a 'Right to Rent' immigration check then the Holding Deposit will NOT be refunded. You should therefore only pay it if you are serious about taking on the tenancy.
• Security Deposit – Grosvenor Waterford do not ask for a holding deposit whilst referencing is completed, however, on move in to the property a security deposit equivalent to one months rent will be required. This will be lodged with The Deposit Protection Service under their custodial scheme which is one of the Governments recommended schemes. The deposit will be returned to the tenant at the end of the tenancy subject to agreement between Landlord and Tenant.

During the tenancy :

• For unpaid rent/returned payments a charge at the interest rate of 3% above the Bank of England’s Base Rate may be charged

Tenant Deposit protection provided by the Deposit Protection Service :

The Pavillions, Bridgwater Road, Bristol, BS99 6AA – Tel – 0330 303 0030

INDEPENDENT REDRESS: THE PROPERTY OMBUDSMAN – see www.tpos.co.uk
Milford House, 43-55 Milford Street, Salisbury, Wiltshire SP1 2BP – Tel 01722 333306
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter.

Grosvenor Waterford Estate Agents Ltd is a member of safeagent and as a member is part of the safeagent Money Protection Scheme.

If you have any questions on our fees please contact us to discuss the matter.